Customer experience is more crucial than ever, and observability is at the core of ensuring seamless digital interactions. Join us for a panel discussion moderated by Bill Hineline, who will share insights on how executive leaders can develop an observability strategy that drives business value while enhancing customer experience with leaders from Zendesk and Lightspeed Commerce.
Key Topics:
- Executive Strategy for Observability: How to prioritize observability as a business enabler, not just a technical function.
- Improving Customer Experience with Data: Leveraging observability to prevent outages, improve app performance, and enhance customer satisfaction.
- The Right Metrics for Actionable Insights: Avoid the “collect everything” mentality and scope your metrics to focus on insights that drive business performance.
- Creating a Sustainable Logging and Monitoring Strategy: Best practices for ensuring long-term observability success, even in fast-growth environments.