If you’re curious about learning more about how the move to Chronosphere can help engineering teams improve their developer experience and successfully scale cloud native environments, check out the full Snap case study.
Snap, Inc. is a technology company that believes a camera lens is the most powerful way to improve how people share, communicate, and live. As a company that serves over 740 million daily customers across the globe with Snapchat, Spectacles, and Bitmoji, Snap supports consumers to share memorable experiences with friends in an online social network.
Before partnering with Chronosphere, Snap’s customer base was rapidly scaling — and their in-house, open source observability solution was becoming too expensive and time-consuming for the engineering team to manage.
With their M3DB legacy system, it was nearly impossible for Snap’s engineering and IT teams to achieve their desired availability levels. Challenges that arose include:
Alongside a system prone to crashing, the team at Snap was dealing with rising costs and impacted developer productivity — which held back Snap’s digital transformation initiatives. So, the team set out for a new, purpose-built observability solution that could keep up as they scaled, and would protect their developer experience.
Evan Yin, Technical Lead at Snap said that he discovered Chronosphere’s technology while it was still a GitHub page for M3.
After experiencing Chronosphere’s ability to help teams gain back control over their observability data volumes, and obtain high availability levels at scale while suited for cloud native architectures, Yin knew that had met their fit. He also felt that Snap’s observability values aligned well with Chronosphere’s company vision.
Chronosphere’s cloud native observability platform provided Snap with:
After partnering with Chronosphere, the engineering team at Snap gained the following key results:
By partnering with a purpose-built, future-proof observability solution, the engineering team at Snap is supported in the way that they want and need to work.
If you’re curious about learning more about how the move to Chronosphere can help engineering teams improve their developer experience and successfully scale cloud native environments, check out the full Snap case study.
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