Nebulon’s solution, Nebulon ON shifts the processing of infrastructure services from the server to the services processing unit (SPU) — and traditional data center operations tasks to the cloud.
“[Nebulon ON is] the cloud-based control plane that provides a view of device status, collects a variety of telemetry from Nebulon SPUs about performance and utilization, and authenticates devices to perform various operations,” according to Michael Heyek, VP of Engineering and Cloud Lead at Nebulon.
As the face of customer experience, Nebulon ON — Nebulon’s centralized SaaS control plane — needed the right observability solution to support Nebulon’s mission: Provide critical information to their customers about their server-storage infrastructure.
Nebulon began its partnership with Chronosphere before it even announced its cloud operating platform in June 2020. The company used Chronosphere during product development for device metrics. Eventually, Nebulon expanded its use of Chronosphere to include the operational side of its SaaS console.
Prior to partnering with Chronosphere, Nebulon was considering a do-it-yourself (DIY) approach, such as InfluxDB and Victoria Metrics. However, resources that were required for a DIY approach were a non-starter — alongside performance issues. Heyeck estimates that at least three full-time employees are required to properly run an in-house observability solution; any less proved a risk to system stability.
Nebulon chose Chronosphere for its proven control plane availability. With this partnership, Nebulon gained:
“The core metric of our uptime is whether the system is working properly,” said Heyeck. “Chronosphere helps increase that number, by providing a reliable and quick service.”
If you’d like to learn more about how the move to Chronosphere has helped modern teams gain high availability while delivering an exceptional customer experience, check out more in the full Nebulon case study.