Date: Thu, March 16, 2023
Time: 10:00 AM - 11:00 AM PT
In a cloud native world, discovering where a problem lies without the right instrumentation in place can be grueling. This leads to frustrated engineers and longer customer disruptions. Queue in distributed tracing – which bridges the gap between coarse metrics and fine-grained logs to guide engineers to where the problem lies faster.
Historically, troubleshooting involved engineers relying on their intuition by following broad suggestions from metric charts then manually examining logs to reconstruct the chain of events. From there, an engineer would validate the issue or repeat this process until they were able to know, triage, and understand it.
In today’s climate, the longer it takes to triage, the greater the customer impact, potentially leading to churn and revenue loss.
Paige Cruz is a Senior Developer Advocate at Chronosphere passionate about cultivating sustainable on-call practices and bringing folks their aha moment with observability. She started as a software engineer at New Relic before switching to Site Reliability Engineering holding the pager for InVision, Lightstep, and Weedmaps. Off-the-clock you can find her spinning yarn, swooning over alpacas, or watching trash TV on Bravo.