How Observability Guides Elite DevOps Teams
Date: Thu, February 27, 2025
Location: Virtual | On Demand
DORA metrics are a powerful way to measure software delivery performance. However, they are directional, not diagnostic. They indicate whether stability and velocity are trending in the right direction but don’t tell engineering leaders why issues arise or how to fix them.
The real path to elite DevOps performance lies beyond the numbers—in observability fluency and a culture of learning. In this session, we explore practical leadership strategies for embedding observability across development and operations by:
- Treating observability fluency as a core engineering skill by dedicating time and money to learning experiences.
- Making observability strategy a leadership priority by aligning it with reliability and business goals.
- Fostering a culture of shared responsibility, ensuring observability is embedded across development and operations.
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Speakers
Paige Cruz is a Principal Developer Advocate at Chronosphere passionate about cultivating sustainable on-call practices and bringing folks their aha moment with observability.
She started as a software engineer at New Relic before switching to Site Reliability Engineering holding the pager for InVision, Lightstep, and Weedmaps. Off-the-clock you can find her spinning yarn, swooning over alpacas, or watching trash TV on Bravo.
Bill Hineline is Field CTO at Chronosphere, where he helps organizations align observability strategies with business outcomes. With over two decades of experience across engineering, operations, and digital transformation, he brings a practitioner’s perspective to solving challenges of scale, cost, and complexity. A frequent speaker and Forbes contributor, Bill advises enterprises on connecting observability practices to measurable value.
Eric Maxwell leads Google’s 10x Technology consulting practice, where he advises the world’s best companies on how to improve their organizations by delivering value faster. Eric spent the first half of his career as an engineer in the trenches, automating all the things and building empathy for other practitioners. Eric co-created Google’s Cloud Application Modernization Program (CAMP) and is a member of the DORA team. Before Google, Eric spent time whipping up awesome with other punny folks at Chef Software.