ACF Image Webinars

AI Won’t Fix What’s Broken: What Leaders Must Address First

Date: Thu, November 13, 2025

Location: Virtual

The 2025 DORA Report shows that while AI tools are accelerating software delivery, they’re also exposing the limits of current systems. Gains in speed often mask deeper organizational and data challenges.

This session explores how engineering leaders can strengthen the foundations for AI-assisted development and operations by focusing on users, telemetry quality, and improving observability.

You’ll learn how to:

  • Close the velocity–instability gap by strengthening observability practices and feedback loops that keep rapid delivery sustainable.
  • Build a healthy data ecosystem with high-quality, accessible, and unified telemetry that supports both human and AI decision-making.
  • Adopt a user-centric mindset so that AI and monitoring efforts align with improving real user experience, not just local productivity metrics.

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Speakers

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Rob Edwards

Developer Experience and Application Delivery Lead | Google

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A bearded man with short hair smiles while wearing a navy blue "DORA" t-shirt, standing indoors with a blurred background
Rob Edwards

Developer Experience and Application Delivery Lead | Google

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Rob Edwards

Developer Experience and Application Delivery Lead | Google

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As a technical lead at Google Cloud, Rob helps customers ship software more smoothly. This involves applying principles from software engineering, Site Reliability Engineering (SRE) and platform engineering to create systems and tools that are genuinely helpful, not frustrating. His goal is to clear the path for developers so they can focus on creative work and collaboration. Rob is driven by the idea of building healthier, more effective engineering cultures where curiosity and teamwork can flourish.

Paige Cruz
Paige Cruz

Principal Developer Advocate | Chronosphere

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Paige Cruz
Paige Cruz

Principal Developer Advocate | Chronosphere

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Paige Cruz

Principal Developer Advocate | Chronosphere

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Paige Cruz is a Principal Developer Advocate at Chronosphere passionate about cultivating sustainable on-call practices and bringing folks their aha moment with observability.

She started as a software engineer at New Relic before switching to Site Reliability Engineering holding the pager for InVision, Lightstep, and Weedmaps. Off-the-clock you can find her spinning yarn, swooning over alpacas, or watching trash TV on Bravo.

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Bill Hineline

Field CTO | Chronosphere

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A smiling man with a goatee wearing a black jacket over a patterned shirt stands against a dark gradient background.
Bill Hineline

Field CTO | Chronosphere

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Bill Hineline

Field CTO | Chronosphere

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Bill Hineline is Field CTO at Chronosphere, where he helps organizations align observability strategies with business outcomes. With over two decades of experience across engineering, operations, and digital transformation, he brings a practitioner’s perspective to solving challenges of scale, cost, and complexity. A frequent speaker and Forbes contributor, Bill advises enterprises on connecting observability practices to measurable value.

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